delaware Philippines, a global leader in advanced ICT solutions and services and a long-term SAP partner in the Philippines, has strengthened its collaboration with LIPAD Corp. to modernize and automate the commercial business processes of Clark International Airport (CRK). This partnership is set to enhance operational efficiency, ensuring that the airport’s management is well-prepared to meet future challenges.

LIPAD, responsible for the operations and maintenance of CRK, comprises experienced members such as Filinvest Development Corporation, JG Summit Holdings Inc., Philippine Airport Ground Support Solutions Inc., and Changi Airports Philippines (I) Pte. Ltd. The
goal of the project is to replace manual transaction recording, primarily done through traditional operations, with an automated system to improve efficiency and decision-making.

“delaware Philippines has been a critical partner in our journey, helping us automate our processes and optimize our operations. This move is instrumental in our efforts to enhance the operational capabilities of CRK cementing our goal of being the Philippines’ premier gateway,” said Ms. Gina Umlas-Gopez, Chief Finance Officer of LIPAD.

The implementation of SAP S/4HANA Public Cloud or SAP S/4HANA GROW has been pivotal in achieving these objectives. The project encompasses core Enterprise Resource Planning (ERP) business processes such as financial accounting, procurement, inventory management, and real estate leasing operations. Adopting fit-to-standard best practices increases efficiency of LIPAD’s transaction management and reporting.

In implementing this project, delaware Philippines commits to delivering a faster and more reliable ERP system, capable of supporting future business growth, the automation of manual processes that reduce inefficiencies, tailored real estate leasing solutions for contract and inventory management, and enhanced user experience with the intuitive SAP Fiori interface.

The collaboration between LIPAD and delaware Philippines is a testament to their commitment to excellence and innovation in airport operations. By transitioning to a digital platform, LIPAD is not only improving its current operations but also laying the groundwork for future advancements.

“LIPAD’s new ERP System powered by SAP S/4HANA is in its first year of use after our successful implementation last December 2023. We are proud to be the one who have successfully implemented this digitalization project and we are proud to also be the one supporting them even now in their day-to-day operations for the system,” said Rosette Carrao, Partner and Delivery Head of delaware Philippines.

Senior Vice President for Customer Success of delaware Philippines Simone Pigason added, “This partnership showcases our dedication as a 10-year SAP Partner in the Philippines, in delivering tailored industry solutions, in this case the airport industry, that drive significant business outcomes. We look forward to continuing our work with LIPAD to further enhance their operational capabilities.”

With this transformative solution in place, LIPAD Corporation is well-equipped to handle future growth and continue delivering high-quality services at CRK. This partnership exemplifies how innovative ICT solutions can transform and elevate industry standards, setting a benchmark for others to follow.